Shipping & delivery

• All orders are processed within 1 to 3 business days after receiving payment.
• You will receive a confirmation e-mail once your order has been shipped.
• Orders are not processed or shipped on weekends or public holidays.

• Shipping costs are calculated at checkout based on your destination, and are always shown before you pay.
• For destinations outside the EU, customs duties and import taxes are not included in the shipping cost and may be charged on delivery.

• All orders are shipped tracked from our warehouse in Sweden.
• Standard shipping via PostNord, DHL or Bring.
• Estimated delivery time: 2 to 5 business days.

• We ship twice a week to Norway (orders placed on busishop.no).
• All taxes and duties are included.

• We currently ship to most EU countries, the UK and Switzerland, and selected destinations in Asia and Oceania.
• Delivery times vary depending on the destination, typically 5 to 12 business days.
• Within the EU there are no customs fees. For destinations outside the EU, customs fees, import duties or local taxes may apply and are the responsibility of the customer.

We are not shipping to the United States or Canada at the moment. If you are there and would like to know when we are back, get in touch and we will let you know.

• Once your order has been shipped, you will receive a tracking number by e-mail.
• Please allow up to 24 hours for tracking information to become available.

While we do our best to ensure timely deliveries, delays may occur due to high seasonal demand, courier issues outside our control, or customs inspections for international orders. We are not liable for delays caused by third-party shipping providers.

If a package is returned to us due to an incorrect address, refusal of delivery, or failure to pick up from a collection point, the customer will be responsible for reshipment costs.

Start your return from your account at busi.shop/account: open the order and click Return items. See Returns for what applies.